The Importance of Good Communication

By Clifford Woods  <> 

Proper communication is one of the most crucial business skills to have, regardless of what your business is. Even so, most people are not familiar with the best way to speak with peers and customers.

Whenever you talk properly with your team, it will help do away with any misconceptions and can motivate a healthy workplace.

Effective communication will also allow you to do work swiftly and skillfully. As soon as you start communicating better with your team, the assignments and tasks that are being done will definitely come to pass without any problems.

Additionally, you will be amazed how accomplishing goals will become a lot less difficult.

Below are ten great tips that will help you become a much better communicator:

Tip #1: Spell Check
Checking your spelling is very important when it comes to good communication. You should definitely make sure to review whatever you type up.

If you are not effective in finding mistakes, ask another person to proofread it for you.

Tip #2: Work with Simple Words
Every person uses their own set of words when speaking, some more advanced than others. So if you are talking to others, make sure to speak using simple words and phrases in order to prevent possible confusion and misunderstandings.

Whenever complicated words are spoken, you can be misinterpreted and waste time needing to explain yourself.  If you have to use complicated words to communicate complicated ideas, do try to define those words or add more explanations so that others can follow what you are saying.

Tip #3: Clearly State Every Word
Communication is definitely an ability that needs to be mastered by everyone, particularly if you would like to lead a team of people.

Articulating (speaking clearly) when you speak makes it a lot easier for others to understand you.

Tip #4: Refrain from Mumbling
Your team must be able to hear you. Whenever you are talking to them, make sure to talk clearly and do not mumble your words.

Tip #5: Pay Attention to Your Tone of Voice
The issue with speaking through text is that it can be hard to figure out what tone the other person is using. In order to avoid misunderstandings, you need to ensure that your tone of voice is obvious.

If you happen to be upset, take a couple of minutes to settle down before you type anything. If possible, meet them face-to-face so that there is nothing misunderstood.

Also, if you use all caps when writing, this is usually associated with shouting; so, do not use all caps in sentences without explaining the reason for them.  You may simply want to say something important.  But, let others know what you are doing so no misunderstanding occurs.

Tip #6: Focus on Gestures
Simple gestures can let you know a lot of what a person has to convey. Pay attention to how others act when they are speaking so that you can respond to them in an appropriate manner.

For example, if the person you are talking to is moving nervously, then you want to respond with kindness and a soft tone of voice; if this is called for.

Tip #7: Email Messages
In business, interaction by means of e-mail continues to be widely used. It allows you to pass messages to your team members without the need to pull them away from their work area. Use email and pay attention to the tips above.

Tip #8: Utilize Body Language
Body language needs to remain professional and optimistic in the workplace. Get better at using body language whenever you are speaking with your team members, in person or on a video call or conference.

You need to keep an upright posture at all times, make eye contact when speaking, firmly shake hands with others, and don’t forget to smile.

Tip #9: Be Entertaining
Humorous comments can help convey messages to your team members in a more enjoyable way. This communication approach has been shown to be a powerful way of reducing stress in the workplace.

Tip #10: Listen Carefully
The majority of us are bad at listening to others. Rather than genuinely listening to what people are saying, we disrupt them, are thinking about what we have to say next, or simply ponder about an unrelated issue.

You will never know what someone has to say if you do not provide them with your attention. After you have listened and heard what others have to say, you will be in a much better position to respond appropriately.